Privacy Policy and Data Protection

PRIVACY POLICY

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PRIVACY POLICY

Effective Date: April 10, 2026
Last Updated: April 10, 2026

1. Introduction

Vybrant AI LLC (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information you provide when visiting our website at www.vybrant.ai or contacting us regarding our AI-powered business solutions including Voice AI, SMS & Messaging, Website Chat AI, Reviews & Reputation Management, Smart Websites, and SEO services.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

Directly from you:

Full name
Email address
Phone number (including mobile number)
Business name and industry
Service inquiry and demo request details
Communications submitted through contact, demo booking, or lead forms

Automatically:

IP address
Browser type and version
Pages visited and time spent on site
Referring URL and device information (via cookies and analytics tools)

3. How We Use Your Information

We use the information we collect to:

Respond to demo requests and service inquiries
Schedule and confirm demo appointments
Provide and manage AI-powered services
Send appointment reminders, onboarding updates, and account notifications
Deliver SMS/text messages you have explicitly opted in to receive
Send promotional updates and service announcements you have consented to receive
Comply with legal obligations
Improve our website and service offerings

We do not sell, rent, or trade your personal information to any third party.

4. SMS / Text Messaging & A2P 10DLC Compliance

Vybrant AI operates its SMS messaging program in full compliance with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and A2P 10DLC regulations as administered by The Campaign Registry (TCR).

Opt-In Consent

We only send SMS messages to individuals who have provided explicit, affirmative written consent by checking an opt-in checkbox on our website contact or demo booking forms. Consent is never assumed, implied, pre-checked, or bundled.

We offer two separate SMS consent options:

Transactional SMS: Demo appointment confirmations, scheduling reminders, onboarding updates, account notifications, and service follow-ups related to Voice AI, SMS & Messaging, Website Chat AI, Reviews & Reputation Management, Smart Websites, and SEO services.

Marketing & Promotional SMS: Special offers, plan promotions, product updates, and service announcements related to Voice AI, SMS & Messaging, Website Chat AI, Reviews & Reputation Management, Smart Websites, and SEO services.

Message Frequency

Message frequency may vary based on your service interactions and the SMS program(s) you have opted in to.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message received from Vybrant AI. Upon receipt of STOP, you will be unsubscribed immediately and will receive no further messages. To re-subscribe, you must submit a new opt-in.

Help & Support

Reply HELP to any SMS message for assistance, or contact us directly at: 📧 infot@vybrant.ai 🌐 www.vybrant.ai/contact-us/

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier’s network availability.

Age Requirement

You must be 18 years of age or older to opt in to SMS communications from Vybrant AI LLC.

Consent Is Not a Condition of Purchase

Your consent to receive SMS messages is never required as a condition of purchasing or trialing any service from Vybrant AI LLC.

5. Mobile Information & SMS Data Sharing Policy

No mobile phone numbers or SMS opt-in consent data will be shared with, sold to, or transferred to any third party or affiliate for marketing or promotional purposes under any circumstances. SMS opt-in data and consent records are maintained internally for compliance purposes only and are never shared with third parties.

6. How We Share Your Information

We may share your information only in the following limited circumstances:

Service Providers: Trusted vendors who assist in operating our platform or delivering our services, bound by confidentiality obligations
Legal Compliance: When required by law, court order, or to protect the rights and safety of Vybrant AI LLC or others

We do not sell, rent, or share your data for advertising or marketing purposes.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our website. You may adjust your browser settings to refuse cookies, though some features of our site may not function properly as a result.

8. Data Security

Vybrant AI LLC implements industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure data transmission using SSL/TLS encryption
Access controls limiting data access to authorized personnel only
Regular review of data collection, storage, and processing practices
Secure storage of SMS opt-in records and consent timestamps
Protection of all personal data collected through website forms, including name, phone number, email address, and business inquiry details

While we take all reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. In the event of a data breach that affects your personal information, we will notify affected users in accordance with applicable law.

For questions about our data security practices, contact us at: 🌐 www.vybrant.ai/contact-us/

9. Your Privacy Rights

Depending on your state of residence, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain communications at any time

To exercise any of these rights, contact us through www.vybrant.ai/contact-us/

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. SMS opt-in records are retained for a minimum of 4 years in accordance with TCPA compliance requirements.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website following any changes constitutes your acceptance of the revised policy.